Privacy Policy

Last updated: March 3, 2023

1. An overview of data protection

General

The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy below.

Data collection on our website

Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice.

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.

Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

You can object to this analysis. We will inform you below about how to exercise your options in this regard.

2. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

SaaS.group GmbH
Attilastr. 18
Gartenseite
12529 Schönefeld
Germany

Email: info@git-tower.com

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to data portability

You have the right to have data that we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Encrypted payments on this website

If you enter into a contract that requires you to send us your payment information (e.g. account number for direct debits), we will require this data to process your payment.

Payment transactions using common means of payment (Visa/MasterCard, direct debit) are only made via encrypted SSL or TLS connections. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon in your browser line is visible.

In the case of encrypted communication, any payment details you submit to us cannot be read by third parties.

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

Opposition to promotional emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

3. Data collection on our website

Cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors.

Other cookies (such as those used to analyze your surfing behavior) may also be stored. The table below provides more information about these cookies and why we use them:

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address
  These data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (f) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

Contact form

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

This website uses Zendesk to manage support and contact requests. Zendesk is a service provided by Zendesk, Inc., 1019 Market Street, San Francisco, CA 94103, USA. 

For more information on Zendesk's privacy policy, please go to https://www.zendesk.com/company/privacy.

Registration on this website

You can register on our website in order to access additional functions offered here. The input data will only be used for the purpose of using the respective site or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration.

To inform you about important changes such as those within the scope of our site or technical changes, we will use the email address specified during registration.

We will process the data provided during registration only based on your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will continue to store the data collected during registration for as long as you remain registered on our website. Statutory retention periods remain unaffected.

Processing of data (customer and contract data)

We collect, process, and use personal data only insofar as it is necessary to establish or modify legal relationships with us (master data). This is done based on Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract. We collect, process and use your personal data when accessing our website (usage data) only to the extent required to enable you to access our service or to bill you for the same.

Collected customer data shall be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.

Data transmitted when entering into a contract with online shops, retailers, and mail order

We transmit personally identifiable data to third parties only to the extent required to fulfill the terms of your contract, for example, to companies entrusted to deliver goods to your location or banks entrusted to process your payments. Your data will not be transmitted for any other purpose unless you have given your express permission to do so. Your data will not be disclosed to third parties for advertising purposes without your express consent.

The basis for data processing is Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

Data transferred when signing up for services and digital content

We transmit personally identifiable data to third parties only to the extent required to fulfill the terms of your contract with us, for example, to banks entrusted to process your payments.

Your data will not be transmitted for any other purpose unless you have given your express permission to do so. Your data will not be disclosed to third parties for advertising purposes without your express consent.

The basis for data processing is Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

4. Analytics and advertising

The services contained in this section are related to the Tower desktop app and can be used to keep track of user behavior. In addition to any opt-out offered by any of the services below, the User may opt out of a third-party service's use of cookies by visiting the Network Advertising Initiative opt-out page.

Gravatar

Functions of the Gravatar service have been integrated into our app. Gravatar (“Globally Recognized Avatar”) is a service for providing globally unique avatars. The service is provided by Automattic Inc., 60 29th Street #343, San Francisco, CA 94110, USA.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.

App Center

Functions of the App Center service have been integrated into our app on macOS. App Center is an analytics service provided by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052, USA ("Microsoft").

App Center is a service that collects crash reports. In order to improve the stability of the app, we rely on crash reports. If the user voluntarily and explicitly agrees to the transmission of a crash report after a crash of the app, information about the crash is transferred to the servers of App Center and stored there for evaluation by SaaS.group. The user can opt to provide her name and email address, however, this is not required.

If the user decides to submit a crash report, the report will include the following information: 

• Machine Identifier.
• Bundle identifier, bundle version, and short bundle version string of your app.
• Device type, CPU architecture, and version of the operating system.
• Timestamp when the crash happened.
• A generated UUID to prevent duplicate crash reports.
• If an exception was thrown, the plain-text class name and message value of the exception.
• Low-level crash data like instruction pointer, method or function names, signal data, pointer registers, and information about the loaded binary images.
• We do not track any user behaviour and usage metrics. If a user participates in our beta program, crash reports will be generated and sent automatically. 

Check out Microsoft's privacy policy to learn more: https://privacy.microsoft.com/en-us/PrivacyStatement.

SmartAssembly

Functions of the SmartAssembly service have been integrated into our app on Windows. SmartAssembly is an error reporting service provided by Red Gate Software Limited ("Red Gate"), Newnham House, Cambridge Business Park, Cambridge, CB4 0WZ, United Kingdom. 

SmartAssembly is a service which collects crash reports. In order to improve the stability of the app, we rely on crash reports. If the user voluntarily and explicitly agrees to the transmission of a crash report after a crash of the app, information about the crash is transferred to the servers of Red Gate and stored there for evaluation by SaaS.group. The user can opt to provide her name and email address, however this is not required. 

If the user decides to submit a crash report, the report will include the following information: 

• Machine Identifier.
• Bundle identifier, bundle version, and short bundle version string of your app.
• Version of the operating system.
• Timestamp when the crash happened.
• A generated UUID to prevent duplicate crash reports.
• If an exception was thrown, the plain-text class name and message value of the exception.
• Low-level crash data like instruction pointer, method or function names, signal data, pointer registers, and information about the loaded binary images.
• We do not track any user behaviour and usage metrics. If a user participates in our beta program, crash reports will be generated and sent automatically. 

Check out Red Gate's privacy policy to learn more: https://www.red-gate.com/website/legal.

5. Newsletter

Newsletter data

If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1) (a) DSGVO. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the "unsubscribe" link in the newsletter. The data processed before we receive your request may still be legally processed.

The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data we have stored for other purposes (e.g. email addresses for the members area) remain unaffected.

ActiveCampaign

This website uses the services of ActiveCampaign to send newsletters. This service is provided by ActiveCampaign Inc., 1 N Dearborn, 5th Floor, Chicago, IL 60601, USA.

ActiveCampaign is a service which organizes and analyzes the distribution of newsletters. If you provide data (e.g. your email address) to subscribe to our newsletter, it will be stored on ActiveCampaign servers in the USA.

ActiveCampaign is certified under the EU-US Privacy Shield. The Privacy Shield is an agreement between the European Union (EU) and the US to ensure compliance with European privacy standards in the United States.

We use ActiveCampaign to analyze our newsletter campaigns. When you open an email sent by ActiveCampaign, a file included in the email (called a web beacon) connects to ActiveCampaign's servers in the United States. This allows us to determine if a newsletter message has been opened and which links you click on. In addition, technical information is collected (e.g. time of retrieval, IP address, browser type, and operating system). It is used exclusively for the statistical analysis of our newsletter campaigns. The results of these analyses can be used to better tailor future newsletters to your interests.

If you do not want your usage of the newsletter to be analyzed by ActiveCampaign, you will have to unsubscribe from the newsletter. For this purpose, we provide a link in every newsletter we send.

Data processing is based on Art. 6 (1) (a) DSGVO. You may revoke your consent at any time by unsubscribing to the newsletter. The data processed before we receive your request may still be legally processed.

The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted from our servers and those of ActiveCampaign. Data we have stored for other purposes (e.g. email addresses for the members area) remains unaffected.

For details, see the ActiveCampaign privacy policy at https://www.activecampaign.com/help/privacy-policy/.

6. Hosting and backend infrastructure

This type of service has the purpose of hosting Data and files that enable this Website to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of this Website.

This website uses the hosting services provided by Heroku, Inc., 650 7th Street, San Francisco, CA 94103, USA. 

For details, see the Heroku privacy policy at https://www.heroku.com/policy/privacy.

7. Payment service providers

Payment processing services enable SaaS.group to process payments by credit card, bank transfer or other means. To ensure greater security, SaaS.group shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.

Some of these services may also enable the sending of timed messages to the user, such as emails containing invoices or notifications concerning the payment.

Data is transmitted to Paddle based on Art. 6 (1)(a) (Consent) and Art. 6 (1)(b) DSGVO (Processing for contract purposes). You have the option to revoke your consent at any time with future effect. It does not affect the processing of data previously collected.

Paddle.com Inc (USA), Paddle.com Market Limited (UK), Paddle Payments Limited (Ireland)

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle is operated by Paddle.com Inc, 3811 Ditmars Blvd, 1071 Astoria, NY 11105-1803, USA and Paddle.com Market Limited, 15 Briery Close, Great Oakley, Corby, Northamptonshire, NN18 8JG, United Kingdom and Paddle Payments Limited, Core B, Block 71, The Plaza, Park West, Dublin 12, Ireland.

Further information about handling user data can be found in Paddle's privacy policy at https://paddle.com/privacy.

8. App Registration and Update

In order to use the app Tower, a user must first activate her copy of the app.

When activating the trial version, the following data will be submitted to our licensing system:

• User ID
• Machine Identifier
• Operating System (macOS / Windows)

In order to activate the paid version of the app, the following data will be submitted to our licensing system:

• Email Address
• License Code
• User ID
• Machine Identifier
• Operating System (macOS / Windows)
• Device Name

In order to update the app to the latest version, the app checks if there is a new update available. The following data will be submitted to our update system:

• Machine ID
• App Version
• Operating System
• Version of Operating System

If you don't want this data to be submitted, please do not activate the app. You can also disable automated updating in the app settings menu. 

9. Children's Privacy

We recognize the importance of protecting the privacy and safety of children. Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. Anyone under 16 should not use our services. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us as set forth below.

10. Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

For questions, please contact us at support@git-tower.com.